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Why the Most Burned-Out Physicians Are Now Being Asked to Lead And What That's Doing to Them

  • Writer: Dr. Heath Jolliff
    Dr. Heath Jolliff
  • Apr 3
  • 6 min read

The physician most likely to burn out this year just got promoted.


Think about that for a second. The person in your department who has covered the most shifts, absorbed the most chaos, and never once said "I can't,” that person is now being handed a title, a budget, and a set of problems that have nothing to do with clinical medicine. And everyone around them is calling it an opportunity.


A female physician looking burned out

There's a Name for What You're Feeling


Physician burnout isn't a new story. But the number has gotten hard to ignore. More than 50% of physicians now report significant burnout symptoms, and nearly half have seriously considered leaving medicine altogether (AMA, 2024). Those aren't abstract statistics. If you work in a hospital, you know exactly which faces those numbers represent.


What's newer and what doesn't get talked about nearly enough, is what's happening on the other side of that equation. Health systems are staring down a leadership crisis. Senior administrators are retiring. The Director and CMO seats are vacant. And under pressure to fill them, systems are turning to the people they trust most: their most experienced clinicians.


So, here's the paradox. The physicians who have given the most are being asked to give more. And the expectation, usually unspoken, is that they'll figure it out.


Why This Keeps Happening And Why It Makes a Strange Kind of Sense


Nobody is doing this out of cruelty. Health systems are under enormous pressure, margins are thin, staff are leaving, and the structural chaos of the past few years remains unresolved. When a leadership seat opens, the instinct is to fill it quickly and fill it with someone trusted.


The physician who shows up reliably, solves problems quietly, and never complains looks like the obvious choice. What leadership often doesn't see, because that physician has spent a career learning not to show it, is what it's actually costing them to keep performing at that level.


And medicine, it's worth saying, actively selects for this. The training filters for high-achieving, self-reliant people who are uncomfortable asking for help and conditioned to put the patient first no matter what. Those traits produce extraordinary clinicians. They also produce people who are very good at hiding how close to the edge they are.


Which means the people most likely to be promoted into leadership are often the least likely to signal that they need support before accepting.


What It Actually Costs


Here's where it gets concrete.


When a burned-out physician steps into a leadership role without real support, they lose something almost immediately: the clinical work that was restoring them. The patient interactions, the procedural competence, the clear feedback loop of helping someone get better, all of that gets crowded out by meetings, administrative decisions, and a type of problem-solving for which nothing in medical training prepared them.


They're now managing conflict between colleagues. Navigating hospital politics. Trying to make sense of budgets and metrics and strategic plans while still seeing patients on the side, because no one actually backfilled their clinical hours. They're doing two jobs, excelling at neither, and telling themselves it's temporary.


The data on what happens next isn't encouraging. Burned-out physician leaders make worse decisions, struggle to retain their teams, and are significantly more likely to leave the organization within two years (Mayo Clinic Proceedings, 2022). The health system solves one problem, the empty seat and quietly creates several more.


The Part Nobody Prepares You For


Taking on a leadership role doesn't just change your job description. It changes your social position in ways that are genuinely isolating.



The informal support systems that helped you cope as a clinician, the brief hallway conversations, the dark humor between colleagues after a hard case, the solidarity of shared exhaustion, those become complicated the moment you're someone's supervisor. You can't vent to your team the way you used to. You're not quite a peer to your fellow leaders yet. And the higher you go, the less anyone checks on you, because the assumption is that leaders have it handled.

You don't stop needing support when you get promoted. You just stop being offered it.


This isn't a personality flaw or a sign that you made the wrong choice. It's a structural gap, one that health systems routinely ignore because it's invisible until someone leaves or breaks down. The physicians I work with who are navigating this transition describe a specific kind of loneliness: they're surrounded by people, responsible for more than ever, and have almost no one they can be fully honest with.


What a Different Path Can Look Like


I'll tell you about a physician I worked with. I'll call him Dr. M. Emergency medicine, fifteen years in, good at his job in the way that becomes invisible. meaning no one noticed how good he was until something went wrong, and nothing ever went wrong. By the time he reached out, he was done. Not burned out in the way people use that word casually. Done. He was seriously considering walking away from medicine entirely.


In one of our early sessions, I asked him a simple question: "Why did you become a doctor?”


He didn't hesitate. "To help patients."


So, I asked what was getting in the way of that.


"The process," he said. "The process stands in my way every single day."


And then something opened up. Because once he named it that way, not "I'm burned out" but "the process is the problem,” we could actually work with it. I asked him what he would change if he could. He had a list. A long one. Ideas he'd been carrying around for years, with nowhere to put them.


Then I asked the question that seemed to change everything for him: why couldn't he be the one to make those changes?


He went quiet for a moment. It hadn't occurred to him that it was an option, that the frustration he'd been absorbing as a personal burden was actually a form of expertise. He knew exactly where the system was broken because he'd been working around those breaks for fifteen years.


He requested a meeting with his CMO. He got a seat on the hospital's process improvement committee. Within a year, he was leading it.


He still sees patients. But now he also spends part of his week removing the obstacles that used to exhaust him. His words, the last time we spoke: "I feel like I'm finally helping patients at scale." That's not a small thing. That's someone who almost left medicine, discovering that the thing they were most angry about was actually pointing them toward the work they were meant to do.


If This Is You Right Now


I want to be careful here, because this is the part where a lot of content turns into a pitch. It isn't.


What I'll say is this: Dr. M didn't need someone to fix him. He needed someone to ask the right questions and stay in the room long enough for the real answers to surface. That's what coaching actually is, at its best, not advice-giving, not a wellness program, not a new framework to memorize. It's a structured space where the thing you've been too busy to think about finally gets some air.


If you're a physician leader who is quietly running on empty or a clinician being asked to step into a role that feels both exciting and terrifying, you don't have to figure it out alone.


We work with physician leaders at exactly this intersection. If any of this resonates with you, we'd welcome a conversation.



No pitch, no pressure, just a real conversation with someone who understands the world you're working in.


Conclusion


The physicians who will lead healthcare through what comes next aren't the ones who burned brightest and burned out fastest. They're the ones who decided, early enough, that sustainable leadership was worth learning how to do. Sometimes it just takes someone asking the right question.


Written by Heath Jolliff, DO, ACC

Executive Physician Coach | Leadership Consultant | Speaker


True North Leadership Partners


I'm a physician and executive coach with more than 30 years of experience across clinical medicine, academic leadership, and physician development. I work with physicians and healthcare leaders who are navigating burnout, stepping into leadership, and figuring out what a meaningful career looks like from here.




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